First Appointment

What to Expect on your First Visit

Your initial appointment will consist of a comprehensive foot examination. Together, we will review and discuss all your possible treatment options and come up with the best customized treatment plan that fits your overall needs. Below is a checklist to help you prepare you for your first appointment and help make the most of your time with the Podiatrist:

What to Expect on your First Visit

  • Make a list of your symptoms and questions.
  • Make a list of all medications and any previous surgeries.
  • Gather and bring important medical records and laboratory test reports from other doctors or hospitals (including X-rays, MRIs, and lab results).
  • If you are planning to claim through your insurance, please bring in your physical health fund card or have your insurer’s app downloaded on to your phone.
  • If your problem involves walking and/or exercise, bring your walking/exercise shoes with you to the appointment.
  • For all appointments that involve toenail assessment or treatment please make sure that all toenail polish, shellac, artificial toenails etc are removed before the appointment.
  • Discuss your symptoms and any recent changes you may have noticed. Describe any allergies.
  • Tell your podiatrist if you are pregnant or if you are trying to get pregnant.
  • Let your podiatrist know if you are being treated by other doctors.


We have Hicaps facility in all our clinics for your convenience. So you can claim your health insurance on the day of your appointment.

Payment Options

In order to provide you with access to the podiatry care possible, we offer a variety Of payment options. We accept:

  • Cash or debit
  • Credit cards: Visa, MasterCard,  
  • Afterpay